Archive for August, 2007

Reversing Credit Card Late Fees Or Over the Limit Charges

August 29, 2007

These tips apply to only those who pay their credit card bills on time each month. If you should ever get a monthly late fee or an over the limit fee, call the creidt card company. If you are always on time with your bills almost eveyr credit card company will allow one late payment [...]

My Company Hall Of Fame

August 27, 2007

I am building a list of retailers that I think do a great job with their customers. This includes sales, service, overall products, hot deals and no hassle returns or biling adjsutments if needed. It also means folling store policies on pricematching etc. I will continue to add to this list which is completely subjective [...]

Costco Customer Service is #1-Another Entry Into my Hall of Fame

August 27, 2007

I have a customer service Hall of Fame. My first entry was Publix Supermarkets. Now I add Costco to the Hall of Fame. Costco has a very simple purpose-to bring name brand high quality goods to consumers and businesses at extremely low prices. The highest margin Costco has on any item is 15%. Many items [...]

Cell Phone Insurance Is a Ripoff

August 25, 2007

Another great ripoff. Cellular providers offering insurance on your cell phone. They tell you if the phone breaks after the warranty period, the repair is on you (fear tactics once again). What they fail to tell you is that even if you have cell phone insurance there is usually a deductioble that you will pay [...]

Customer Service Hall of Fame-Publix Supermarkets

August 23, 2007

Previous I added my first entry to my customer service Hall of Shame which is Best Buy. Now its time to  add my first entry to the Hall of Fame-Publix supermarkets hits my Hall of Fame. They do a great job with customer service and it seems they have some great employees. On one occasion [...]

Banks Fighting for Customers

August 20, 2007

My local newspaper Florida Sun-Sentinel www.sunsentinel.com did a story today about banks in South Florida fighting for new customers. In this market two banks Bank of America and Wachovia control approximately 50% of the business. In South Florida with alot of retirement wealth, these are huge banks. The banks said they want middle income customers [...]

Bestbuy Poor Customer Service-Hall of Shame

August 18, 2007

I bought a 22″ LCD monitor from Best buy 19 days ago. The monitor was an Acer which was on sale for $189.00 which was a very good price. I don’t usually buy much from Bestbuy due to their poor customer service. This is one store that if you ask to speak to a manager, [...]

Poor Service from Big Companies

August 18, 2007

In my business and personal life I often hear the following while dealing with problems involving a large company. They oten tell me that they are a large company which is the excuse for poor customer service. Often a problem will appear to get lost in the bureaucratic shuffle so they tell you about what [...]

Good Credit is a Valuable Asset

August 15, 2007

Good credit is so important these days. You need to monitor your credit to make sure you don’t have any incorrect information on your file. Everyone can get a FREE credit report from all three bureaus once per year. In order to get this go to www.annualcreditreport.com. Don’t go to other sites unless you want [...]

Save Money on Concert Tees!

August 12, 2007

The last time I went to a concert I saw tee shirts for $30.00 plus! What a sticker shock. I suggest buying tees at Target or ebay before the concert. Target currently carries many top band officially licensed tees for about $13.00 ea. Target has some great product at fair prices and good designs. Some [...]